Microsoft Corp.’s Halo: The Master Chief Collection for the Xbox One incurred longer-than-normal matchmaking times amid launch.

The company said it is working with an external partner to fix the issue and that it is actively looking into the situation.

Users who are unable to find a match are advised to exit Matchmaking and try again.

Halo The Master Chief CollectionHalo: The Master Chief Collection includes Halo: Combat Evolved, Halo 2 Anniversary, Halo 3 and Halo 4 on a single-disc with 60 frames-per-second, 1080p graphics and sound.

In addition, select multiplayer maps are rebuilt to utilize the power of the Xbox One.

Finally, the title includes Halo Nightfall, a live action series that will lead to Halo 5: Guardians and access to the Halo 5: Guardians Beta.

It sells at $59.99.

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